Welcome to betterhood. These Terms & Conditions (“Terms”) govern your access to and use of the betterhood website, products, services, tools, content, and related offerings available through the betterhood platform.
This website is owned and operated by Agebetter Solutions Private Limited (“betterhood”, “we”, “us”, or “our”). By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please refrain from using our website or purchasing our products.
1. COMPANY INFORMATION
Legal Entity: Agebetter Solutions Private Limited
Registered Office:
1st Floor, SPD Plaza, Koramangala Industrial Layout, 5th Block, Koramangala, Bengaluru, Karnataka – 560034, India.
Customer Support:
Email: care@betterhood.in
Phone: +91 8484805885
2. ELIGIBILITY
By using this website, you represent and warrant that:
- You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- The information provided by you is accurate and complete.
3. PRODUCTS & SERVICES
betterhood offers products and services related to musculoskeletal wellness, posture support, recovery, pain management, ergonomic comfort, and preventive care.
We make every effort to accurately display product descriptions, specifications, images, colours, pricing, and availability. However:
- Product images are for illustrative purposes only.
- Actual product appearance may vary slightly.
- We do not guarantee that product descriptions or other content are error-free, complete, or current.
We reserve the right to discontinue, modify, or limit any product without prior notice.
4. HEALTH & MEDICAL DISCLAIMER
betterhood products are intended to support wellness, posture, recovery, comfort, and everyday musculoskeletal health.
Our products, assessments, educational content, and recommendations:
- Are not medical devices unless specifically stated.
- Are not intended to diagnose, treat, cure, or prevent any disease.
- Do not replace professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before using any product if you have a medical condition, injury, pregnancy, or ongoing treatment.
If pain, discomfort, or symptoms persist, seek professional medical attention immediately.
5. PRICING & PAYMENTS
- All prices displayed on the website are in Indian Rupees (INR).
- Applicable taxes are included unless otherwise specified.
- Shipping charges may apply and will be displayed during checkout.
- Prices, offers, and promotions may change without prior notice.
We accept payments through approved payment gateways and methods available on the website.
betterhood reserves the right to refuse or cancel any order in case of pricing errors, suspected fraud, payment issues, or stock unavailability.
6. ORDER ACCEPTANCE
Placing an order does not guarantee acceptance.
An order shall be considered accepted only after:
- Payment is successfully processed (for prepaid orders), and/or
- The order is confirmed by betterhood.
We reserve the right to:
- Cancel any order at our sole discretion.
- Limit quantities purchased.
- Refuse orders suspected to be fraudulent or intended for resale.
If an order is cancelled after payment has been made, the amount will be refunded according to our refund policy.
7. SHIPPING & DELIVERY
We strive to process and dispatch orders promptly.
Delivery timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Regional restrictions
- Events beyond our control
betterhood shall not be liable for delays caused by third-party logistics partners.
Customers are responsible for providing accurate shipping information. Additional charges arising from incorrect addresses may be borne by the customer.
8. CANCELLATIONS
Orders may be cancelled before dispatch by contacting our customer support team.
Once an order has been dispatched, cancellation requests may not be accepted.
betterhood reserves the right to cancel any order due to:
- Product unavailability
- Pricing inaccuracies
- Payment verification issues
- Suspected misuse or fraud
9. RETURNS, REPLACEMENTS & REFUNDS
Returns, replacements, and refunds shall be governed by the betterhood Return & Refund Policy available on the website.
To be eligible for a return or replacement:
- The product must be unused and in original condition.
- Original packaging must be retained.
- Requests must be raised within the policy-defined timeframe.
Refunds, where approved, shall be processed through the original payment method or any other approved method.
10. PROMOTIONS, DISCOUNTS & COUPONS
From time to time, betterhood may offer:
- Discount codes
- Promotional offers
- Referral rewards
- Seasonal campaigns
betterhood reserves the right to:
- Modify or withdraw any promotion at any time.
- Reject misuse of coupons.
- Cancel orders involving unauthorized coupon usage.
Promotions cannot be combined unless expressly stated.
COUPON-SPECIFIC TERMS & CONDITIONS
Each coupon code offered by betterhood is subject to its respective terms and conditions. These may include minimum order value, eligibility requirements, validity period, product exclusions, and other applicable restrictions.
- BETTER5
5% discount applicable on orders with a minimum order value of ₹1,499. - BETTERHOOD10
10% discount applicable on orders with a minimum order value of ₹2,999. - BETTERHOOD15
Flat 15% discount applicable on orders with a minimum order value of ₹6,000.
Only one coupon code may be applied per order unless expressly stated otherwise. Coupon codes cannot be combined with other promotional offers or discounts unless specifically permitted.
betterhood reserves the right to modify, suspend, or withdraw any coupon code and its applicable terms and conditions at any time.
11. USER ACCOUNTS
When creating an account, you agree to:
- Provide accurate information.
- Maintain the confidentiality of your login credentials.
- Accept responsibility for activities conducted under your account.
betterhood shall not be liable for losses resulting from unauthorized access caused by your failure to safeguard account credentials.
12. PROHIBITED ACTIVITIES
You agree not to:
- Use the website for unlawful purposes.
- Upload malicious software or harmful code.
- Attempt unauthorized access to systems or databases.
- Scrape, copy, reproduce, or exploit website content without permission.
- Interfere with website functionality.
- Misrepresent your identity.
Violation of these Terms may result in suspension or termination of access.
13. INTELLECTUAL PROPERTY
All content available on the website, including but not limited to:
- Logos
- Trademarks
- Product names
- Designs
- Images
- Videos
- Text
- Graphics
- Website content
is the property of Agebetter Solutions Private Limited or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.
14. USER REVIEWS & SUBMISSIONS
By submitting reviews, testimonials, photographs, feedback, suggestions, or other content, you grant betterhood a non-exclusive, royalty-free, perpetual right to use, reproduce, publish, modify, and display such content for business and marketing purposes.
You agree that submitted content:
- Does not violate any law.
- Does not infringe third-party rights.
- Is truthful and not misleading.
15. THIRD-PARTY SERVICES
The website may contain links to third-party websites, services, payment providers, or tools.
betterhood is not responsible for:
- Third-party content
- Privacy practices
- Product offerings
- Website availability
Your interaction with third-party platforms is governed by their respective terms and policies.
16. PRIVACY
Your use of the website is also governed by our Privacy Policy.
By using the website, you consent to the collection, use, storage, and processing of your information as described in our Privacy Policy.
17. COMMUNICATION CONSENT
By:
- Creating an account,
- Placing an order,
- Filling out a form,
- Participating in assessments,
- Subscribing to updates,
you consent to receive communications from betterhood via:
- Phone calls
- SMS
- Push notifications
- Other digital channels
You may opt out of promotional communications at any time.
18. DISCLAIMER OF WARRANTIES
The website, products, services, and content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, betterhood disclaims all warranties, whether express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Accuracy
- Reliability
- Availability
We do not guarantee uninterrupted or error-free operation of the website.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Agebetter Solutions Private Limited, its directors, officers, employees, affiliates, and partners shall not be liable for:
- Indirect losses
- Consequential damages
- Loss of profits
- Data loss
- Business interruption
- Personal injury arising from misuse of products
Our total liability shall not exceed the amount paid by the customer for the relevant order.
20. INDEMNIFICATION
You agree to indemnify and hold harmless Agebetter Solutions Private Limited and its affiliates against any claims, liabilities, damages, losses, expenses, or legal costs arising from:
- Violation of these Terms
- Misuse of the website
- Breach of applicable laws
- Infringement of third-party rights
21. TERMINATION
betterhood reserves the right to suspend, restrict, or terminate access to the website without notice if:
- These Terms are violated.
- Fraudulent activity is suspected.
- User conduct adversely affects our business or other users.
22. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
23. CHANGES TO THESE TERMS
betterhood reserves the right to update, revise, or modify these Terms at any time.
Updated versions will be posted on this page and become effective immediately upon publication.
Continued use of the website after such changes constitutes acceptance of the revised Terms.
24. CONTACT US
For any questions regarding these Terms & Conditions, please contact:
Agebetter Solutions Private Limited
Email: care@betterhood.in
Phone: +91 8484805885
Registered Office:
1st Floor, SPD Plaza, Koramangala Industrial Layout, 5th Block, Koramangala, Bengaluru, Karnataka – 560034, India.
